Shipping & Delivery Policy – Pet Play Box

At Pet Play Box, we work hard to make sure your furry friend gets their goodies right on time!

Processing Time

• Orders are processed within 1–3 business days after payment is confirmed.
• Subscription boxes ship on a scheduled cycle (e.g., monthly).

Shipping Rates

• Standard shipping rates are calculated at checkout.
• We may offer free shipping promotions from time to time—keep an eye out!

Delivery Time

• Standard delivery takes 3–7 business days (depending on your location).
• Delays may occur due to weather, courier issues, or holidays.

Tracking Your Order

• Once your order ships, you’ll receive a confirmation email with a tracking number.
• You can use this to follow your box’s journey to your doorstep.

Shipping Locations

• Currently, we ship within [insert countries/regions you serve].
• We do not ship to P.O. Boxes or restricted areas.

Damaged or Lost Packages

• If your order arrives damaged, please contact us within 48 hours with photos.
• If your package is lost in transit, we’ll work with the courier to resolve the issue.

Questions?

For shipping & delivery inquiries, reach out to us at support@petplaybox.com.